Growth Tips

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Growth Tips

Strategy to avoid being busy fools

‘Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.’ — Sun Tzu

target an audience
Growth Tips

Target an audience

Target and audience. Ready, Aim, Fire! It’s so distressing when you feel like your business is wasting resources.

Growth Tips

K.I.S.S – Keep it simple

Over-complicating, over-talking – there is a great skill in being able to make the complicated simple. Learn examples of great simplicity delivered by companies.

inverted hierarchy
Growth Tips

Inverted hierarchy

‘The Iceberg of Ignorance’ study shows that only 4% of an organization’s front-line problems are known by top management, and 9% are known by middle management.

Growth Tips

The dreaded hippo

Are you aware of the dreaded HiPPO? We explore this important concept to be aware of.

Customer Service Top 10
Growth Tips

Customer service top 10

The Institute of Customer Service research shows the strong link between customer service and business performance. Well done to the top 10 leaders.

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