Growth Tips
Best engagement during Lockdown
And the winner for the best engagement in Lockdown goes to …….
Ali Powell
April 21, 2021
And the winner for the best engagement in Lockdown goes to …….
‘Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.’ — Sun Tzu
86% of customer’s are willing to spend more on products for a great customer experience.
Today we discuss the oncoming boom – the wall of money (£170bn of excess savings) who are ready to spend, spend, spend.
Target and audience. Ready, Aim, Fire! It’s so distressing when you feel like your business is wasting resources.
Over-complicating, over-talking – there is a great skill in being able to make the complicated simple. Learn examples of great simplicity delivered by companies.
‘The Iceberg of Ignorance’ study shows that only 4% of an organization’s front-line problems are known by top management, and 9% are known by middle management.
Are you aware of the dreaded HiPPO? We explore this important concept to be aware of.
The Institute of Customer Service research shows the strong link between customer service and business performance. Well done to the top 10 leaders.
