Round and round and round again…
What is the average number of years that you hold a relationship with your customers? ❓⁉️
Is it a one-off purchase? Or is it a matter of consistently providing value that they want to come back again and again and again? ⭕️ 😊
Do you know your % retention? Is it up YOY? It is higher than the industry average?
Customer life-time value is the name of the game.
Attract, serve, retain
![retain](https://comaccel.co.uk/wp-content/uploads/2021/11/Round-and-round.jpg)
Share This Post
More To Explore
![hotels make every foot count](https://comaccel.co.uk/wp-content/uploads/2024/08/hotels-make-every-foot-count.jpg)
Hotels
Make every square foot count
Why it’s time to breathe new life into hotel spaces When analysing performance, is your focus still on optimising RevPAR? Or are you looking beyond
Ali Powell
August 20, 2024
![optimising your later living website](https://comaccel.co.uk/wp-content/uploads/2024/08/optimising-your-later-living-website.jpg)
Later Living
Optimising Your Later Living Website for Success
Having a well-optimised website is crucial for Later Living Communities. Families and prospective residents rely heavily on online information to make important decisions about later
Ali Powell
August 16, 2024