Fantastic that you are nearly ready to re-open. Not fantastic if you are not ready to retain your customers. It’s such wasted money down the drain to have customers dripping out of your business. Take steps now to fix your leaky bucket.
What are your retention strategies? Some great ones are:
💲 Have a membership / subscription programme
❤ Delight with amazing & memorable customer experiences
✅ Have an effective loyalty / rewards programme
🎯 Target the right customers in the first place
😀 Follow-up with great communications
Share This Post
More To Explore
Care Homes
Rethinking Sales & Marketing in Care: Busting the Top 5 Myths Holding Us Back
When I speak with operators and managers, I often hear the same hesitations: “We’re not salespeople.” “We don’t need marketing right now, we’re full.” “Facebook
Ali Powell
September 18, 2025
Care Homes
Why Customer Experience (Not Just Service) Is the Real Game-Changer in Care and Later Living
Choosing a care home or later living community isn’t just a financial decision – it’s emotional, and always deeply personal. Whether it’s a family seeking
Ali Powell
May 19, 2025
Do you need to Increase Profitability and Unlock Value?
Let us help your businesses flourish through optimising sales, marketing and revenue opportunities
