Fantastic that you are nearly ready to re-open. Not fantastic if you are not ready to retain your customers. It’s such wasted money down the drain to have customers dripping out of your business. Take steps now to fix your leaky bucket.
What are your retention strategies? Some great ones are:
💲 Have a membership / subscription programme
❤ Delight with amazing & memorable customer experiences
✅ Have an effective loyalty / rewards programme
🎯 Target the right customers in the first place
😀 Follow-up with great communications
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