Fantastic that you are nearly ready to re-open. Not fantastic if you are not ready to retain your customers. It’s such wasted money down the drain to have customers dripping out of your business. Take steps now to fix your leaky bucket.
What are your retention strategies? Some great ones are:
💲 Have a membership / subscription programme
❤ Delight with amazing & memorable customer experiences
✅ Have an effective loyalty / rewards programme
🎯 Target the right customers in the first place
😀 Follow-up with great communications
Share This Post
More To Explore
Care Homes
Why Customer Experience (Not Just Service) Is the Real Game-Changer in Care and Later Living
Choosing a care home or later living community isn’t just a financial decision – it’s emotional, and always deeply personal. Whether it’s a family seeking
Ali Powell
May 19, 2025
Care Homes
Is Live Chat Right for Your Care Home or Later Living Community Website?
In this article we explore the pros, the pitfalls – and how to get it right. For families and potential residents navigating care decisions, time
Ali Powell
May 13, 2025
Do you need to Increase Profitability and Unlock Value?
Let us help your businesses flourish through optimising sales, marketing and revenue opportunities
