Today I received a communication from a restaurant letting me know that I had visited them this time 2 years ago, and would I like to book?
I had been thinking about which restaurant to go for an occasion, and this certainly made the choice easy. Sorted in a flash😁
Do you keep in touch with your past customers to let them know you are thinking of them? It certainly encourages #repeatbusiness and we all want our venues with full car parks.
Repeat business is key to sustained profitability
Share This Post
More To Explore
Care Homes
From Mystery to Mastery: Turning Mystery Shops into Confidence Across Care and Later Living
Ask most care home or later living managers how they feel about mystery shops and you’ll likely see a grimace before you hear a word.They’re
Ali Powell
November 25, 2025
Care Homes
Rethinking Sales & Marketing in Care: Busting the Top 5 Myths Holding Us Back
When I speak with operators and managers, I often hear the same hesitations: “We’re not salespeople.” “We don’t need marketing right now, we’re full.” “Facebook
Ali Powell
September 18, 2025