82% of people say they seek recommendations from friends and family before making a purchase. Yet many businesses do not ask for these.
Tips to build up your recommendations:
😀 Ask for them – remember to go back and ask your customers to complete review or testimonials
😊 Share awareness of your reviews – on your website, marketing collaterals, send out in marketing communications
Some of mine are on my website : https://lnkd.in/gw-zu4a
✅ Consistently deliver excellent customer service
🎊 Create memories and go above and beyond to make moments that people want to share
🧑🏾💻 Respond to your reviews – will cover in a later post 📈 Continuously measure your recommendations scores and set company targets /incentives against % likely to recommend