Today I received a communication from a restaurant letting me know that I had visited them this time 2 years ago, and would I like to book?
I had been thinking about which restaurant to go for an occasion, and this certainly made the choice easy. Sorted in a flash😁
Do you keep in touch with your past customers to let them know you are thinking of them? It certainly encourages #repeatbusiness and we all want our venues with full car parks.
Repeat business is key to sustained profitability
Share This Post
More To Explore
Later Living
Understanding Customer Behaviour in the Later Living Sector
Customer behaviour in the later living sector has shifted dramatically over the past decade, driven by changing demographics, advancements in technology, and evolving expectations around
Ali Powell
November 26, 2024
Later Living
Getting a More Positive Image in the Later Living Sector
The later-living sector plays an essential role in supporting older adults, offering companionship, peace of mind, and quality care to both residents and their families.
Ali Powell
October 14, 2024