Today I received a communication from a restaurant letting me know that I had visited them this time 2 years ago, and would I like to book?
I had been thinking about which restaurant to go for an occasion, and this certainly made the choice easy. Sorted in a flash😁
Do you keep in touch with your past customers to let them know you are thinking of them? It certainly encourages #repeatbusiness and we all want our venues with full car parks.
Repeat business is key to sustained profitability
															Share This Post
More To Explore

Care Homes
				Why Customer Experience (Not Just Service) Is the Real Game-Changer in Care and Later Living
Choosing a care home or later living community isn’t just a financial decision – it’s emotional, and always deeply personal. Whether it’s a family seeking
					
			Ali Powell		
				
			May 19, 2025		
				
					
Care Homes
				Is Live Chat Right for Your Care Home or Later Living Community Website?
In this article we explore the pros, the pitfalls – and how to get it right. For families and potential residents navigating care decisions, time
					
			Ali Powell		
				
			May 13, 2025