I went out to lunch with a few friends at a restaurant – lovely food and a nice location, however, there were so many missed opportunities! So many missed tricks to have been given subtle recommendations to have additional or bigger items – such as red wine with steak, desserts, large latte, …..

Since then they’ve managed to add >£30 spend per head. This works out to be £millions per year of what would have been missed opportunities. 💰💰

Let’s maximise average revenue per customer. In my observations across industries, 80% of the time it is missed.

Top tips for up-selling:

✅ Train staff on up-selling and cross-selling skills

✅ Familiarise everyone on product knowledge and complimentary items (e.g. Amazon this product goes with x)

✅ Put an incentive scheme in place

Share This Post

Share on facebook
Share on linkedin
Share on twitter
Share on email

More To Explore

Do you need to Increase Profitability and Unlock Value?

Let us help your businesses flourish through optimising sales, marketing and revenue opportunities