Relaxing into my reclining chair, I indulged in some seriously good melted cheese with nachos. I was chuffed that I had gone for the Premium cinema experience.
Do you have a premium product or service? Is it clear how it differs from your core one?
Spacious seating, reclining chairs, amazing sound and visuals – yes It certainly was worth the premium. And the kids movie seemed much more copeable.
I was impressed they have a Bar serving great wine🍷 – how innovatively brilliant is that to maximise revenue per spend with all the dwell time.
Premium versions of your products and services are commercially savvy and brilliant for customer experience when done right. Do you have a premium offering? Which ones do you like?
Have a premium offering
Share This Post
More To Explore
Later Living
Understanding Customer Behaviour in the Later Living Sector
Customer behaviour in the later living sector has shifted dramatically over the past decade, driven by changing demographics, advancements in technology, and evolving expectations around
Ali Powell
November 26, 2024
Later Living
Getting a More Positive Image in the Later Living Sector
The later-living sector plays an essential role in supporting older adults, offering companionship, peace of mind, and quality care to both residents and their families.
Ali Powell
October 14, 2024