How brilliant does it feel when a business exceeds your customer expectations? It makes you come back again and again.
There are various ways to to this:
😊 Use the 5 senses👂👃👀🤏 👅
🛎 Have an awesome sense of arrival
👩🏼💻 Make the customer journey simple and smooth
🍭 Provide a small gesture non-financial or financial like a lollipop that Goyal’s gives to its customers. Who remembers the LITTLE CHEF RESTURANT lollies?
GOYALS Ltd has great customer service. They build rapport and make you feel special and personalised – even under stressful situation like buying your children’s school uniform