+44 0203 538 8018

Offer try before you buy

try before you buy

This weekend I’ve been on 4 gym tours as sadly Stoke Park is closing for a 2-year refurb. What strikes me is the amount of balls being dropped – be it unanswered phone calls; weak tours; no follow-up; lack of try before you buy; poor arrival; etc.

There are so many moments to maximise conversions. Fixing these will unlock £ millions of #revenue. Every moment matters.

How is your customer journey in terms of where are the balls being dropped? Do you know? Have you recently experienced your customer journey end-to-end anonymously?

I love doing customer experience audits – if you want an honest external perspective and recommendations, get in touch.

Share This Post

More To Explore

Retirement Living

Retirement Living: from Vacant to Vibrant

From Vacant to Vibrant: Strategies for Boosting Retirement Home Occupancy The face of retirement living has transformed over the last decade with changes influenced by

Thank You For Getting In Touch

Let’s speak about your business challenges and solutions to help.

Call +44 0203 538 8018 or fill in the form below

I’ll be in touch within 24 hours to arrange a call.

I look forward to speaking with you soon.

Best

Ali