Discussing the key trends for building relationships and winning #repeatbusiness – the top 6 for 2022 to incorporate are:
1) Instant gratification – here & now
2) Strategic partnerships – experiences outside of property
3) Emotional connection – surprise & delight with the little things
4) Subscriptions – membership
5) Personalised end-to-end experiences & rewards – leveraging data insights
6) Make it easy – flexible, seamless & convenient

How many of these does your business tick off for recognising and rewarding your most valuable customers?

Share This Post

More To Explore

Do you need to Increase Profitability and Unlock Value?

Let us help your businesses flourish through optimising sales, marketing and revenue opportunities