Is your marketing standing out?


Is your marketing standing out? 🌠

Does it differentiate yourself to your competitors?

Or is it quite samey?

You will all know I am a huge fan of retention and keen to see a significant increase in recognition and reward programmes being rolled out. This will improve the customer experience and lifetime revenues.

This is my latest marketing – trying to provide a fun way to get my message across. What do you think?


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But creating guest loyalty shouldn’t be the remit of just one person. Everyone should be involved. It’s not just about sending out emails with discounts, it’s about embedding ideas that make people remember your hotel and love it.