7 loyalty trends for 2022

Discussing the key trends for building relationships and winning #repeatbusiness – the top 6 for 2022 to incorporate are:
1) Instant gratification – here & now
2) Strategic partnerships – experiences outside of property
3) Emotional connection – surprise & delight with the little things
4) Subscriptions – membership
5) Personalised end-to-end experiences & rewards – leveraging data insights
6) Make it easy – flexible, seamless & convenient

How many of these does your business tick off for recognising and rewarding your most valuable customers?

Share This Post

More To Explore

customer loyalty boomerang
Growth Tips

Reward and Recognition Solutions

But creating guest loyalty shouldn’t be the remit of just one person. Everyone should be involved. It’s not just about sending out emails with discounts, it’s about embedding ideas that make people remember your hotel and love it.

Do you need to Increase Profitability and Unlock Value?

Let us help your businesses flourish through optimising sales, marketing and revenue opportunities