What % of your business is repeat business? 20%? 30%
Those loyal customers who come back and back again. ☺💰 They spend more; they refer; reduce CPA and increase profitability.
This is where the GOLD 💛lies…. in retention of the VIP customers. Do you know who they are? Do you have a way of recognising them, rewarding them, sending them personalised communications?
To create and launch your loyalty/membership programme, we will provide independent guidance on the best solution.
Eat, Sleep, Repeat
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