Are you clear on where you need to focus on to improve conversions? What simple changes can be made to have a big impact on customer retention and revenue?
Recently I have been visiting lots of health clubs as mine is closing. Being a customer experience geek, I am always scoring each stage out of 5 and spotting improvement opportunities.
For example, not picking up the phone to make a booking. Not following-up…..
Where are your weak areas in your business and are you closing these gaps?
Make consistent 1% improvements
Share This Post
More To Explore
Later Living
Where Do You Start with Care Home & Later Living SEO Strategies?
When families or older adults start searching for care, they don’t begin with SEO or keywords – they begin with questions, concerns, and a need
Ali Powell
February 27, 2025
Later Living
Webinar: Pragmatic strategies & communications tools for marketers
In this insightful webinar, our expert panel delve deep into the business of later life homes and how to market them. How can people be
Ali Powell
February 20, 2025
